F.A.Q

 

Frequently Asked Questions...

1. Lost usercode or pass code

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2. Cancel subscription

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3. Transaction is declined

If you are a new Verotel customer and you receive 'Your credit card is DECLINED' when you want to sign up for the website of your choice, then please check the following:

a. did you fill out all the fields in the order form?
b. did you enter the correct expiration date?
c. did you leave any spaces or dashes in your credit
card number or phone number?
d. did you use your home phone number as the phone number entered?
e. did you enter your complete email address?
f. did you fill out the correct address and cardholder information?
g. are you currently in the country where your credit card
was issued?
h. do you have sufficient funds in your credit card account?

If all your answers are YES on above questions, please visit our live chat support. We can help you out instantly and solve the problem online in a one-to-one chat session:-
 

VEROTEL SUPPORT CHAT SESSION


Due to security reasons you are only able to do a transaction once per 10 minutes. So please wait at least 10 minutes before submitting your information again.

 

4. Verotel Privacy policy

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